Use case · Live Translate
Cross-border sales and supplier calls you can actually follow
When a factory, distributor, or buyer speaks another language, you need speed and checkable wording — not a phrasebook. Live Translate shows the original line next to the translation so you can confirm numbers before you agree.
Can you ship 2,000 units by March 15 with the same packaging?
能否在 3 月 15 日前发出 2,000 件，包装保持不变？
Built for CN↔EN deal conversations
Cross-border account managers, Amazon / Alibaba sellers, and founders run recurring calls where missing a digit costs money. Dual panes keep the spoken Chinese (or English) visible while you read the other language.
Use it for sample negotiations, production updates, QC walkthroughs over video, and weekly AM syncs. Free minutes are enough to feel the dual-pane wow; Pro covers recurring bilingual meeting load.
A practical call workflow
Before the call: set Speak-in to the supplier’s language and Translate-to to yours (default Translate-to is Chinese if that is your working language).
During the call: skim the translation for meaning, but confirm prices, dates, SKUs, and Incoterms on the source pane.
After the call: copy the bilingual transcript with one click to paste into your CRM or WeChat follow-up — full file export formats are coming; copy/share is available now.
What we will not claim
Live Translate does not replace a professional interpreter for contracts, audits that require certification, or high-stakes legal negotiation.
It does help you stay in the conversation, ask better clarifying questions, and reduce “I thought you said…” loops on routine commercial syncs.
Practical tips
- Ask speakers to say numbers twice when MOQ or unit price matters.
- Keep product names consistent — jargon still benefits from a human glossary later.
- Pair with English ↔ Chinese live if that is your primary lane.
FAQ
Does it work on Alibaba or WeChat voice calls?
If the audio is audible to your microphone or speakers in the browser, yes. Live Translate is not embedded inside Alibaba — it runs beside the call in another tab.
Which language pairs are strongest?
Soniox powers recognition and translation across 60+ languages. CN↔EN is our core ICP; also see English↔Spanish and English↔Japanese pages for pair-specific notes.
Do you save call audio?
No. Audio is streamed for live STT/MT only. We do not save the audio stream and we do not sell your data.
Related
Try the dual panes on your next call
Record stays one click. We don’t save audio — it is streamed only for live speech recognition and translation.